Contact information

Trade name: Alinae Wellness

Email: alinaewellness@gmail.com

Business Location: Mount Warren Park QLD 4207, Australia

Customer Support

Our customer support team can assist with:

• Product information and general enquiries

• Order confirmations and tracking

• Shipping and delivery questions

• Returns, refunds and exchanges

• Product concerns or issues

• General feedback and suggestions

Response Times

We aim to respond to all customer enquiries within 1–2 business days. During busy periods, response times may vary slightly.

For order-related enquiries, please include your order number and the email address used at checkout so we can assist you as efficiently as possible.

Returns and Refunds

If you need assistance with a return, refund or exchange, please contact us via email. For further information, refer to our Refund Policy available on our website.

Our Commitment

At Alinae, customer satisfaction is important to us. We value your feedback and are always looking for ways to improve our products and services.

Thank you for choosing Alinae.